ADA Policies

Accessibility Requirements and Grievance Procedure under the Americans with Disabilities Act.

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Zillah will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: The City of Zillah does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: The City of Zillah will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City of Zillah's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City of Zillah will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in City of Zillah offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of The City of Zillah, should contact the office, (509) 829-5151 c/o Sharon Bounds soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Zillah to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the City of Zillah is not accessible to persons with disabilities should be directed to City Hall, (509) 829-5151 c/o Sharon Bounds.

City of Zillah will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

City of Zillah
Grievance Procedure under The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA").  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Zillah.  City's Personnel Policy governs employment-related complaints of disability discrimination. 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
                                               
Sharon Bounds
ADA Coordinator and City Administrator
503 First Avenue
Zillah WA 98953

Within 15 calendar days after receipt of the complaint, Sharon Bounds or her designee will meet with the complainant to discuss the complaint and the possible resolutions.  Within 15 calendar days of the meeting, Sharon Bounds or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audiotape.  The response will explain the position of the City of Zillah and offer options for substantive resolution of the complaint.

If the response by Sharon Bounds or her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Solicitor or his designee.

Within 15 calendar days after receipt of the appeal, the City Solicitor or her designee will meet with the complainant to discuss the complaint and possible resolutions.  Within 15 calendar days after the meeting, the City Solicitor or her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by  Sharon Bounds or her designee appeals to the City Solicitor or his designee, and responses from these two offices will be retained by the City of Zillah for at least three years.

ADA Coordinator - City Hall
City of Zillah
PO Box 475, Zillah, WA 98953
(509) 829-5151 T:
(509) 829-5457 F:
1-800-833-6384 TTY:

ADA Coordinator - Public Works
City of Zillah
PO Box 475, Zillah, WA 98953
(509) 829-5151 T:
(509) 829-5457 F:
1-800-833-6384 TTY:

ADA Coordinator - Fire Department
City of Zillah
PO Box 475, Zillah, WA 98953
(509) 829-3760 T:
(509) 829-5457 F:
1-800-833-6384 TTY:

ADA Coordinator - Police Department
City of Zillah
PO Box 338, Zillah, WA 98953
(509) 829-6100 T:
(509) 829-5457 F:
1-800-833-6384 TTY:
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ADA POLICIES4 documents

  • ADA Self-Evaluation and Transition Plan 10-20-2017 revised 1
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  • Policy-2017-02 ADA Policy
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  • ADA Notice
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  • ADA Grievance Procedure
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FORMS4 documents

  • Request for Modification of Program Form
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  • Auxiliary Aids & Services Request Form
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  • Axiliary Aids & Services Alternative Formats Form
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  • Municipal Court Reasonable Accommodation Form
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